Physio Mackay

Hayden Conner

Senior Occupational Therapist | BOccTherapy(JCU), OTAM

Hayden is a passionate OT who thrives on the idea of working towards the goals most important to every patient that can benefit from his care. 

Areas of special interest for Hayden are NDIS clients of all ages, DVA, work cover, as well as hand therapy, cognition, palliative care and home modifications.

Bianca Gauci

Operations Manager

Bianca steers our front-line management and and is our operations manager at Physio Plus.

Tom McMillan FACP

Director & Specialist Musculoskeletal Physiotherapist | BPhysio, MMuscPhysio, APAM, Adjunct Lecturer James Cook University

Awarded Specialist by the Australian College of Physiotherapists in 2014. 

President Australian College of Physiotherapists. A recognised leader in physiotherapy profession, Tom provides expert and clinical services.

Khadija Khelwaty

Physiotherapist | BHSc (FUSA), MPhysio (FUSA), APAM

Khadija has a strong interest in neurological rehabilitation, particularly in early developmental and adolescent care.
As well as this, Deej has some rare experience due to her time  consulting with the Survivors of Torture and Trauma Assistance and Rehabilitation Service over a number of years.

Ralana Burgess


Ralana has extensive experience in Medical Administration both patient focused and process driven.

Ralana enjoys being part of the Mackay team at Physio Plus.

Ashleigh d'Arx

Physiotherapist | BPhysio (Hons) (UC), APAM

A physiotherapist enthusiastic about assisting people in managing pain in the most effective manner, Ash likes education and improving every patient’s independence in their recovery.

Nicolas Morokutti

Physiotherapist | BPhysio(Hons)(Griffith), APAM

Nick is a passionate Physiotherapist with a keen interest in adventure sports.

After completing an honours project investigating sensory processing and persistent pain, Nick is dedicated to helping anyone reach their goals and improve their quality of life.

Jess Gauci


Jess is a member of our superstar administrative team in Mackay with strong clinical knowledge gained through her university studies.

Brittany Nicolas

Exercise Physiologist| MExPhys (JCU), ESSAM

Britt is a JCU trained Exercise Physiologist and a Mackay local.

Britt loves swimming and is a high level water polo player. Britt has a particular interest in Hydrotherapy, Mental health, Women’s health, and Chronic disease management.

Liam Mumford

Exercise Physiologist| BExSci(UC USA), MExPhys(JCU), ESSAM

Liam is a qualified Exercise Scientist, now Exercise Physiologist following completion of study in the USA while competing on the elite College Athletics circuit.  

Liam’s vast experience in elite sport gives him great insight into his professional patient guidance.

Margaret Stevenson


Margaret brings diligence and planning skills to the admin team in Mackay having worked at a local school for 12 years previously.

Margaret loves to hit the gym and is a skilful 10pin bowler.

Mahmoud 'Mo' Ahmed

Physiotherapist | BPhysio, MPhysio (Cairo), APAM

With over 14 years of hands-on experience, Mo has cultivated expertise in musculoskeletal, sports injury & neurorehabilitation. His passion lies in helping individuals recover and enhance their physical well-being.

Beyond physio, Mo finds solace in the pages of a good book, cycling through Mackay’s scenic routes & reveling in the strategic challenges of playing chess.

LaRochelle Nell

Physiotherapist | BPhysio(CQU), APAM

LaRochelle thrives on fitness and helping others become a better version of themself.

LaRochelle is a skilled Physiotherapist who has a particular interest in managing sports injuries and performance rehabilitation.

Aiden Partridge

Physiotherapist | BHSci, MPhysio(FUSA), APAM

A Physiotherapist with a passion for sporting and Musculoskeletal injuries.
Aiden also has a keen interest in helping NDIS clients achieve their goals, having worked as a disability support worker while studying.
Aiden enjoys soccer, heading to the beach and being outdoors when not at work.

Liz Kinny


Liz is a welcome face on entry and a skilled part of the Mackay administrative team. 

Liz is driven to be effective and efficient at work while being warm and accommodating.

Tenille Batchelor

Practice Manager

Tenille has extensive experience in the NDIS sector and Allied Health Services and brings her wealth of knowledge to support our NDIS participants. 

Tenille is fastidious and tenacious about doing everything the best way.

Aimee Kersey

Physiotherapist | BPhysio(JCU), APAM

Aimee is a committed physiotherapist who works closely with patients to establish realistic and achievable goals as well as develop tailored treatment plans for each individual.

Passionate about current best practice, Aimee will use this knowledge for your best care.

Aden Raffaldi

Occupational Therapist | BOccThearpy (JCU), OTAM

Aden is a dedicated Occupational Therapist who thrives on a challenge. Aden has previous experience working in mental health as well as in the private setting in our Whitsunday clinic. 

Aden loves to fish and time out on the water when not at work.

Madison Green


Madison is a bubbly and bright member of the Mackay administrative team. 

Maddy has a strong background in management of people and processes and shows her skills in these areas daily.