Physio Mackay

Amy Rankin

Senior/Clinical Lead Physiotherapist | BPhysio(JCU), APAM

Amy is an experienced musculoskeletal physiotherapist having spent part of her career in the UK. Amy has a special interest in knee osteoarthritis and is a GLAD Australia accredited clinician.

Bianca Gauci

Operations Manager

Bianca steers our front-line management and and is our operations manager at Physio Plus.

Hayden Conner

Senior Occupational Therapist | BOccTherapy(JCU), OTAM

Hayden is a passionate OT who thrives on the idea of working towards the goals most important to every patient that can benefit from his care. 

Areas of special interest for Hayden are NDIS clients of all ages, DVA, work cover, as well as hand therapy, cognition, palliative care and home modifications.

Tom McMillan FACP

Director & Specialist Musculoskeletal Physiotherapist | BPhysio, MMuscPhysio, APAM, Adjunct Lecturer James Cook University

Awarded Specialist by the Australian College of Physiotherapists in 2014. 

President Australian College of Physiotherapists. A recognised leader in physiotherapy profession, Tom provides expert and clinical services.

Ralana Burgess


Ralana has extensive experience in Medical Administration both patient focused and process driven.

Ralana enjoys being part of the Mackay team at Physio Plus.

Ashleigh d'Arx

Physiotherapist | BPhysio (Hons) (UC), APAM

A physiotherapist enthusiastic about assisting people in managing pain in the most effective manner, Ash likes education and improving every patient’s independence in their recovery.

Nicolas Morokutti

Physiotherapist | BPhysio(Hons)(Griffith), APAM

Nick is a passionate Physiotherapist with a keen interest in adventure sports.

After completing an honours project investigating sensory processing and persistent pain, Nick is dedicated to helping anyone reach their goals and improve their quality of life.

Jess Gauci


Jess is a member of our superstar administrative team in Mackay with strong clinical knowledge gained through her university studies.

Jacqui Kelly


Having previously worked for 7 years in High School Sports and Recreation administration, Jacqui joined the Physio Plus team with a lot to give.

A mother of 3 who is happy to guide the Physio Plus staff as required, Jacqui is a valued member of the Mackay team.

Khadija Khelwaty

Physiotherapist | BHSc (FUSA), MPhysio (FUSA), APAM

Khadija has a strong interest in neurological rehabilitation, particularly in early developmental and adolescent care.
As well as this, Deej has some rare experience due to her time  consulting with the Survivors of Torture and Trauma Assistance and Rehabilitation Service over a number of years.

Liam Mumford

Exercise Physiologist| BExSci(UC USA), MExPhys(JCU), ESSAM

Liam is a qualified Exercise Scientist, now Exercise Physiologist following completion of study in the USA while competing on the elite College Athletics circuit.  

Liam’s vast experience in elite sport gives him great insight into his professional patient guidance.

Margaret Stevenson


Margaret brings diligence and planning skills to the admin team in Mackay having worked at a local school for 12 years previously.

Margaret loves to hit the gym and is a skilful 10pin bowler.

Aden Raffaldi

Occupational Therapist | BOccThearpy (JCU), OTAM

Aden is a dedicated Occupational Therapist who thrives on a challenge. Aden has previous experience working in mental health as well as in the private setting in our Whitsunday clinic. 

Aden loves to fish and time out on the water when not at work.

Brittany Nicolas

Exercise Physiologist| MExPhys (JCU), ESSAM

Britt is a JCU trained Exercise Physiologist and a Mackay local.

Britt loves swimming and is a high level water polo player. Britt has a particular interest in Hydrotherapy, Mental health, Women’s health, and Chronic disease management.