Telehealth
What is Telehealth?
Telehealth is when your appointment takes place with the assistance of technology, when you and your physiotherapist cannot be physically in the same place. Preferably you and your physiotherapist will be able to see each other via a video to video link. We use a system called Coviu which is a safe consultation platform and is just like using Facetime or Skype.
What to Expect From Your Appointment
When you see us via telehealth:
- A virtual consultation through a secure video conferencing application.
- We use COVIU a medical telehealth platform: https://pr.coviu.
com/coviu-support-for-patients - We will discuss any of your current concerns.
- We will then remotely assess your areas of concern and make immediate recommendations.
- We will also provide suggestions for equipment modifications where necessary.
- We can also follow-up after the assessment will be provided to ensure suggestions are allowing the desired improvement in your function.
- Where necessary we will also recommend some stretches or strengthening (and provide video-based programs).
All of our assessments are carried out by fully qualified Physiotherapists, Occupational therapists and Exercise Physiologists and you will receive care aligned with the most recent best evidence.
About Telehealth Appointments
Much of your telehealth appointment will be along the same lines as a face to face appointment and may include:
- You being asked to complete some questionnaires online that tell us about how your problem is affecting your functional capacity and also about how you are more generally coping.
- An in-depth discussion with your physiotherapist/occupational therapist/exercise physiologist (clinician) about your problem.
- Your clinician will ask you to demonstrate movements or have you perform other tests while they watch on the screen.
- You and your clinician will discuss the findings of the assessment in detail.
- You will be educated about your problem.
- You and your clinician will develop a treatment plan.
- Treatment will include advice, exercises and further education on strategies to help you manage your condition.
Preparing For Your Telehealth Appointment
- Try to set-up your computer / device so there is space behind you for us to observe you doing movements such as sitting, standing, bending, squatting and possibly lying down.
- Equipment to have available includes:
- A chair
- Pilates mat or towel
- Some light weights (anything that weighs 1,2 or 3kg)
- We suggest you wear something comfortable, but that allows us to see the relevant body part/s. For example, with a shoulder problem, a singlet or sports bra or shorts for hip/knee/ ankle problems.
Other information
- Coviu makes the process simple, even if you are not great with technology. A link for your appointment will be sent to you and all you need to do is click on this at your time of appointment. your clinician will meet you via that link at the time of your appointment. Coviu is secure medical practice software.
- We also have the option of using other telehealth programs if needed, such as Skype or FaceTime.
- To protect your privacy, the video of your appointment is not recorded.
